March 1st, 2008
The Learning Ear - A Leadership Lesson From Jazz
“The ear,” said jazz great Duke Ellington, “is the most essential instrument in the world.”
When I was doing the executive coaching program at Royal Roads University back in 2002, I remember Marj Busse introducing us to her favourite acronym – WAIT - “Why Am I Talking.” Now, for a Presbyterian preacher and former university dean and professor, that was a powerful challenge. It inspired me to start thinking about the skill of listening in a whole new way. What we can learn and provoke by considerate listening is crucial to the central task of leadership – doing your work through other people.